At Rok IT Solutions Company, we believe in offering value for money to our clients. Below mentioned are our cancellation, return and refund policies with regards to the tech support services we provide.
Refunds, if legit, are usually processed within 7-10 working days to the original source of payment. For instance, you used your credit card to pay for our services, thus the refund will be made to your credit card itself.
How to apply for a refund?
We offer a full refund policy to our clients on services cancellation valid for 7 days, but some cases may require more thorough review before sanctioning the refund that overrides this refund policy. Please check with our representative for a specific policy before applying for a refund.
You can apply here for a refund if you have had any problems with our services or are not satisfied with the services we provided. Rok IT Solutions Company has the right to disregard or cancel any refund due to unforeseen reasons.
Please get in touch with us on our contact page if you have any issue.